Question 1

What is a MILO action?

Accepted Answer

One instruction you give MILO, by chat or voice, counts as one action: no matter how many tools it runs to complete it. "Reprice all 175 storefronts on the PPP index" is one action. The manual deck (pricing tables, studio, ASO, releases) never counts against your actions: metering applies only to the AI operator.

Question 2

Is there a free trial?

Accepted Answer

Yes: 14 days, no credit card. The trial includes 25 MILO actions, 10 voice minutes, 50 AI translations, and full MCP access from your IDE, which is exactly enough to feel what MILO can do before you pay. Trial accounts work on 1 app of your choice: you pick it when you connect App Store Connect, and paid plans unlock more.

Question 3

What happens if I hit my monthly MILO cap?

Accepted Answer

MILO pauses and the manual deck keeps working: nothing locks you out of your own store. You can top up instantly with a Boost Pack (+250 actions for $10), upgrade your tier, or wait for the monthly reset.

Question 4

How do voice minutes work?

Accepted Answer

Voice minutes meter real-time spoken conversation with MILO (the voice link on the Command Deck). Only time with the link open counts, sessions cap at 15 minutes each, and typed chat never uses voice minutes. Anything MILO does during a voice session still counts as actions the same way chat does.

Question 5

What can MILO change without my confirmation?

Accepted Answer

Nothing. MILO can read your data and stage before/after previews, but the apply step is rejected at the server for the AI itself: only your explicit ENGAGE click (or your IDE's approval, over MCP) executes a change, and submitting an app for review requires a typed acknowledgement on top. Every applied change is recorded in your change history, and almost all of them can be reverted in one tap. The full write path is documented on the Security page.

Question 6

What is the MCP server?

Accepted Answer

MCP (Model Context Protocol) is the open standard that lets AI coding tools call external services. MetaRun exposes its full tool surface as a remote MCP server, so from Claude Code or any MCP-capable IDE you can manage pricing, listings, screenshots, and releases without opening the dashboard. One command connects it, and it is included on Pro, Studio, and the trial.

Question 7

Which platforms are supported?

Accepted Answer

Apple App Store Connect today, via the JWT-authenticated App Store Connect API. Google Play support is on the roadmap and will ship to all tiers when it is ready.

Question 8

Who handles billing and payments?

Accepted Answer

Payments are processed by Paddle, our merchant of record. You get proper invoices and VAT/tax handling automatically, and you can manage your subscription, payment method, and receipts from the billing portal at any time.

Question 9

Do you offer annual discounts?

Accepted Answer

Yes: annual billing gives you 2 months free on every plan. The toggle above the tier cards shows your exact monthly-equivalent price.

Question 10

What happens when my trial ends?

Accepted Answer

Nothing scary. MILO pauses, your data stays safe, and the account waits for you. Upgrade to any plan whenever you are ready and pick up exactly where you left off.

Question 11

Can I cancel anytime?

Accepted Answer

Yes. No contracts, no phone calls. Cancel from the billing portal in two clicks and keep access until the end of your current billing period.

One operator. Three power levels.

Starter

Pro

Studio